See our Prices »
Home / Uncategorized / Terms and conditions

Terms and conditions

We at Magic Mountain pride ourselves on providing our guest with a fun, safe and value packed family experience,

Please read our terms and conditions before purchasing your tickets to ensure you are able to receive the full benefits of Magic Mountain

 

* All riders are required to wear footwear (thongs or flip flops are acceptable).

* All patrons must have a band or ticket to be able to use the rides (except those under the age of 4 years)

* All riders must be able to sit without assistance to be able to use the rides.

* No patron will be allowed on the rides if they are suspected to be intoxicated or under the influence of mind altering substances.

* Photos may be taken of you at different occasions for advertising purposes, please let us know if you would not like them published.

* We do not tolerate abuse at Magic Mountain, abusive customers may be asked to leave (we are good listeners, so please feel free to seek management with any issues)

* All customers must adhere to the instructions they are given by our trained staff, if you are shown to continually ignore instructions you may be banned from rides.

* We do allow alcohol for celebratory purposes, however as we are a family park we ask that it is discreet.

* All ticket sales are final we do not offer refunds for change of mind so please choose carefully.

 

Different age, height and ticketing requirements exist for the rides so please use the following table for advice;

 

  Under 4 Years 4 & 5 Years 6 – 11 Years 12 + years
Jumping CastleAll day pass = All day access

Or 1 ticker per ½ hr

Free Can ride alone Can ride alone(max weight 80kg) Can ride alone (max weight 80kg)
Carpet SlideAll day pass = All day access

Or 1 ticker per ½ hr

Free with paying Adult Can ride alone Can ride alone Can ride alone
Mini GolfAll day pass = All day access

Or 1 ticker per 1 game

Free with paying Adult Can ride alone Can ride alone Can ride alone
Toddler PoolFree Free (adult supervision required) Free (adult supervision required) Not permitted Not permitted
Water SlidesAll day pass = All day access

Or 1 ticker per ½ hr

Free with paying Adult Can ride alone (competent swimmers only) Can ride alone(competent swimmers only) Can ride alone
TobogganAll day pass = All day access

Or 1 ticker per 1 run

Free with paying Adult With paying Adult Can ride alone Can ride alone
Tube RiderAll day pass = All day access

Or 1 ticker = 2 runs

Minimum Height 80cm, Free with paying Adult Minimum Height 80cm, Rides with paying Adult Can ride alone Can ride alone(max weight 120kgs)
Roller CoasterAll day pass = All day access

Or 1 ticker per 1 run

Minimum Height 105cm, free with paying Adult Minimum Height 105cm, Rides with paying Adult >120cm Can ride alone>105cm<120cm Rides with paying adult Can ride alone
Grand Prix CarsAll day pass = All day access

Or 1 ticker per 1 run

Free with paying Adult With paying Adult >150cm can ride alone< 150cm Must ride with paying patron who is over 150cm in height >150cm can ride alone< 150cm Must ride with paying patron who is over 150cm in height